Drive Top-Tier Consistency in Digestible Chunks
Receive automated, bite-sized training that is strategically drip-fed to staff’s phones for swift, enjoyable learning on-the-go
Targeted Learning Paths
Highly-relevant job-specific learning paths informed by your needs and enriched by insider tips and best practices from your staff
Track and Decide
Monitor staff progress and make data-driven decisions from polls and knowledge checks with a built-in learner management system
Brief, digestible learning components enhance engagement and improve knowledge retention over lengthy training sessions
Personalised Learning Paths, with Insider Insights
We create learning modules by analysing your training needs in just 60 minutes. We customise your team’s learning journey to tackle specific performance issues, ensuring you get a great return on investment.
Our method allows your team to easily share real insights, improving and personalising learning with minimal disruption to your daily operations.
Consistent Top-Tier Standards That Scales
Automated learning paths keep every department of your hotel sharp. A few minutes is all it takes to reinforce service guidelines, safety protocols or product knowledge without manager input.
Hyper-focused learning utilises various interactive scenarios, polls and quizzes and delivers on priority performance gaps established through our Traning Needs Analysis.
Microlearning content in bite-sized chunks can be accessed easily on mobile devices during small pockets of downtime. This makes training more convenient than sitting down at a computer.
Training is customised by department, aligned with the hotel’s values, and addresses real performance issues. This relevance keeps the content focused on what each staff member needs to know to do their specific job well.
Don’t Take Our Word for It
'It allows us to present all the information that a new hire needs without making them feel overloaded.'
'Well alligned with the foundational theories and concepts from the science of learning.'
Dr. Nidhi Sachdeva
'We strive to provide our staff with targeted and concise information at the right time.'
Proof in Numbers
Commonly Asked Questions
Will the learning disrupt daily operations?
What level of staff participation is required in personalising the training??
How do you customise the content for our unique needs?
Training paths are based on the outcome of a Training Needs Analysis and some resources that you may already have. This will save time versus having to explain everything verbally and of course help us align better to your brand standards and workflows.
Our co-creation framework allow for seemless and continuous updating of modules with your team’s direct input. This ensures the content is specific to your performance issues and culture.
How do you make the training stick?
How soon can we expect proficiency improvements?
While it is impossible to predict, some clients achieved improved customer reviews, decreased employee turnover, increased upselling rates and enhanced guest satisfaction scores within 3 months